Neova

399

LIMITED STOCK

Expressive MIDI Ring Controller

Neova is a brand new MIDI ring controller which enables you to control sound effects with natural and intuitive hand gestures. This expressive controller aims to enhance and complete your experience with your instrument.

30 days trial

Free returns for 30 days for every order made on our e-shop.

One year warranty

Something happened? We have your back with a one-year warranty on your items.

Shipping within 7-10 days

Delivery within 7-10 days for every order placed on our website using our carrier partner.

Credit card

CB, Visa, Mastercard, American Express, Paypal.

Secure payment

Payments on our website are encrypted and secured with 3D secure technology.

Refund

Your refund will be issued to the payment method you used to place your order.

Inside the box

Neova Hub

Usb cable

Neova Ring

Midi cables

8 ring sizes

dashboard software

Frequently Asked Questions

How can I track my order?

When placing an order on our website, the creation of an account is required. On your account Dashboard, a section is dedicated to track your order status. Once your order has been dispatched, an email will be sent and includes a tracking number and instructions on how to track your shipment.

  • In progress - Your order has been processed by our system. If you notice that the status does not change within 24 hours, we invite you to contact us to get a personalized answer.
  • In process - Your order is currently being processed in our warehouse. You will soon receive an e-mail detailing the shipment of your package.
  • Shipped - Your order has left our warehouse and is currently being delivered. You will find details of its shipment and in particular your tracking number in your Enhancia shipment email.
  • Delivered - Your order has been delivered.
  • Cancelled - Unfortunately, your order has not been processed (payment failure, technical bug, your decision.), so you will not be charged for your order. We therefore invite you to renew it now and we are at your disposal to assist you.
  • Returned - Your order has been returned and received by our services. Once the return is processed by our logistics team, your refund will appear within 5 business days in your bank account.
  • Refunded - You have been refunded.
What is the warranty on our products?

Our products are covered by a one-year warranty from the moment your purchased the product on our website.

Any inquiries?

If you did not find the information you were seeking, read the full FAQ here. If you have any additional questions, you will be able to contact us through the form on the FAQ link.

What are your delivery methods?

When placing an order on our e-store, your items will be sent by our carrier partner. If you are not available during the delivery of your parcel, you can schedule another day for shipping on our carrier website.

Do you ship to my country?

Enhancia directly ships to all countries around the world.

How long does delivery take?

Depending on your country, the delivery usually takes 7-10 business days. Please note that some delays may occur in remote areas.

How can I track my shipping status?

When placing an order on our website, a tracking number will be sent to you through email. This tracking number is also available on your account in the “Manager my orders” section. The tracking number will allow you to track the parcel on our carrier website.

What is the shipping cost?

The shipping cost is calculated after confirming your shopping cart and filling your shipping address. The cost varies depending on the area you are living in and includes the import taxes and duties

Any inquiries?

If you did not find the information you were seeking, read the full FAQ here. If you have any additional questions, you will be able to contact us through the form on the FAQ link.

What is your return policy?

We offer a 30 day money back guarantee for all items sold directly by us. Items have to be in a perfect condition and to be returned in the original packaging accompanied by their labels to pass our functionalities check. Please note that we do not offer a return label, you have to ship the parcel to our office in France at your own expenses.

How do I return my order?

You can return your order within 30 days after receiving your order. To do this, simply access the “Manager my orders” section on your account, and click on “Return my order”.

30 days are counted between the moment you receive your order and you return it. If the parcel is sent after the 30 days period, you will not be eligible for a refund.

How long does it take to process my return?

It usually takes up to 7-10 business days from the date of your parcel return to be delivered back to our warehouse and processed. 

After receiving your return, we will check the different items. Once our checks are complete and we confirm that no item is missing, we will refund you back.

We will keep you updated and send you an email as soon as we have processed your refund.

Can I return an online purchase to a retail store, or return retail purchase to Enhancia?

The answer is No. Products must be returned to their place of purchase.

How will I be refunded for returns?

Any refund will be automatically issued to the payment method you used to place your original order. This typically takes 5 working days, depending on your payment method issuer.

The products I received are incorrect or faulty, what do I do?

Please contact our support team using the form. We will contact you shortly.

Any inquiries?

If you did not find the information you were seeking, read the full FAQ here. If you have any additional questions, you will be able to contact us through the form on the FAQ link.

Which payment methods are accepted on your website?

The payment methods accepted on our website are:

  • Visa / Mastercard
  • American Express
  • PayPal
What should I do if my payment has not been accepted?

If your payment has not been accepted, there can be several reasons:

  • The transaction may have taken too long to complete. You may try again.

  • Your underlying payment card has insufficient funds. We recommend you to try again with another credit card with enough funds.

  • If the issue still persists, we recommend you to contact your bank to find out the cause(s). Then, you can renew your order online.
Any inquiries?

If you did not find the information you were seeking, read the full FAQ here. If you have any additional questions, you will be able to contact us through the form on the FAQ link.

 
How can I track my order?

When placing an order on our website, the creation of an account is required. On your account Dashboard, a section is dedicated to track your order status. Once your order has been dispatched, an email will be sent and includes a tracking number and instructions on how to track your shipment.

  • In progress - Your order has been processed by our system. If you notice that the status does not change within 24 hours, we invite you to contact us to get a personalized answer.
  • In process - Your order is currently being processed in our warehouse. You will soon receive an e-mail detailing the shipment of your package.
  • Shipped - Your order has left our warehouse and is currently being delivered. You will find details of its shipment and in particular your tracking number in your Enhancia shipment email.
  • Delivered - Your order has been delivered.
  • Cancelled - Unfortunately, your order has not been processed (payment failure, technical bug, your decision.), so you will not be charged for your order. We therefore invite you to renew it now and we are at your disposal to assist you.
  • Returned - Your order has been returned and received by our services. Once the return is processed by our logistics team, your refund will appear within 5 business days in your bank account.
  • Refunded - You have been refunded.
What is the warranty on our products?

Our products are covered by a one-year warranty from the moment your purchased the product on our website.

Any inquiries?

If you did not find the information you were seeking, read the full FAQ here. If you have any additional questions, you will be able to contact us through the form on the FAQ link.

Neova Tutorials

Learn how to set-up your Neova with our tutorials.

Technical Specifications

WEIGHT
Ring: 10g | Hub: 200g
Compatibility
Any DAWs. Any MIDI synthesizers
BATTERY
8 hours battery life
CONNECTIVITY
USB-C port | Midi over jack
Wireless Communication
Less than 1ms latency 15 meter range
System Requirements
Mac OS 10.11+ | Windows 10

Start the experience now!